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Another Wysong Message...
Oct 29, 2009 04:21 PM
You've got to appreciate that Wysong is taking appropriate measures to assure that more tainted food doesn't make it to consumers. Here is the latest note that Wysong sent to distributors and retailers:
To: Wysong Distributors and Retailers
10.27.2009
Dear Valued Wysong Distributors and Retailers,
In light of our recent recall, we have been conducting thorough retesting on all dry products.
Some additional products have been found to be suspect in terms of moisture and water activity and we wish to recall them just to be on the safe side. These lots include:
Maintenance™ (lot#090817)
Senior™ (lot#090811)
Synorgon™ (lot#090629)
The in-house examination of many bags from these batches has turned up no sign of mold. But we believe there is that potential and so we would like you to help us recall these as a precaution.
As with our previous recalled batches of product, we have no reason to believe that these products present an imminent hazard to animals.
Nevertheless, please do not sell any of these products that you have in stock, and withdraw the products from store shelves as soon as possible.
A credit for all such product that you have in stock and withdrawn from stores will be issued. As possible, customers should be told not to feed the product.
We ask that you please act promptly. Let us know if we may be of any assistance contacting stores. The number one complaint we have received thus far is from customers who were not notified.
It is important to note that although the issuance of further recalls may give the impression that this is a current or going to be an ongoing problem, please understand that the subject of all of these recalls are past Wysong batches of product from a defined time period. And although we cannot be certain, we are confident that this will be the last of our recalls pursuant to this past summer’s mold problem. With the measures we have put in place we have no reason to believe there will be problems moving forward, just as there have not been for the past 25 years at our facility.
We know this is a great inconvenience and certainly not something you need with the current economic state of affairs. We are devastated in the thought that we have troubled and disappointed you. As we move forward and this is behind us, we will figure out a way to make it up to you.
Thank you for your continued efforts.
Sincerely,
Linda Sue and staff,
Wysong Corporation
To: Wysong Distributors and Retailers
10.27.2009
Dear Valued Wysong Distributors and Retailers,
In light of our recent recall, we have been conducting thorough retesting on all dry products.
Some additional products have been found to be suspect in terms of moisture and water activity and we wish to recall them just to be on the safe side. These lots include:
Maintenance™ (lot#090817)
Senior™ (lot#090811)
Synorgon™ (lot#090629)
The in-house examination of many bags from these batches has turned up no sign of mold. But we believe there is that potential and so we would like you to help us recall these as a precaution.
As with our previous recalled batches of product, we have no reason to believe that these products present an imminent hazard to animals.
Nevertheless, please do not sell any of these products that you have in stock, and withdraw the products from store shelves as soon as possible.
A credit for all such product that you have in stock and withdrawn from stores will be issued. As possible, customers should be told not to feed the product.
We ask that you please act promptly. Let us know if we may be of any assistance contacting stores. The number one complaint we have received thus far is from customers who were not notified.
It is important to note that although the issuance of further recalls may give the impression that this is a current or going to be an ongoing problem, please understand that the subject of all of these recalls are past Wysong batches of product from a defined time period. And although we cannot be certain, we are confident that this will be the last of our recalls pursuant to this past summer’s mold problem. With the measures we have put in place we have no reason to believe there will be problems moving forward, just as there have not been for the past 25 years at our facility.
We know this is a great inconvenience and certainly not something you need with the current economic state of affairs. We are devastated in the thought that we have troubled and disappointed you. As we move forward and this is behind us, we will figure out a way to make it up to you.
Thank you for your continued efforts.
Sincerely,
Linda Sue and staff,
Wysong Corporation
Gooddogz says,
Actually, Wysong, like most other pet food companies and the FDA have TOTALLY dropped the ball on all recalls. Check out what Pet Connection has to say, first here http://www.petconnection.com/blog/2009/10/22/wysong-pet-food-recall-way-to-miss-the-point/#comments and then here with the latest recall http://www.petconnection.com/blog/page/2/
You would be interested in reading the latest BS from The AKC regaurding puppy mills. I have been meaning to blog it all, but way to busy this week.
http://www.petconnection.com/blog/2009/10/29/akc-plays-good-breeders-for-fools/#comment-477570
Oct 30, 2009 10:23 AM
ChessieMom says,
My understanding is that they are stopping a bunch of it from getting to the market in the first place, but you are so right... there needs to be a better way to get the word out.
Oct 31, 2009 01:39 PM
Gooddogz says,
Sending a note to retailers does not get the message to people feeding food at home. We need a new and better way!
Oct 30, 2009 10:25 AM
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